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Tag Archives: listening
How do carers use the internet?
I haven’t been blogging much recently as I’ve not been well (apologies for that), but as a quick toe-dip back into the world of social media news here’s the link to a report published by The Princess Royal Trust for … Continue reading →
Posted in Case Studies
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Tagged community, engagement, listening, social media demographics, social media for third sector, social media strategy
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Don’t Panic! How to deal with a social media crisis
Nobody likes a crisis, and none of us want to be like Corporal Jones in Dad’s Army, shrieking ‘Don’t Panic!’ in a shrill voice. On the other hand, stuff happens, so we need to have a basic plan in place … Continue reading →
Posted in Big Issues, Case Studies, Facebook, Infographic, Monitoring, Twitter
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Tagged community, crisis management, Facebook, listening, negative comments, pandora's box, social media crisis, social media for third sector, Twitter
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2 Comments
Making better use of Facebook (for non-native speakers)
There’s just something about Facebook. It seems to be one of those things that you either love or hate, that makes clear and abundant sense to you or is a mare’s nest of frustration and confusion. But whether you like … Continue reading →
Posted in Facebook, How it Works
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Tagged Facebook, Facebook events, Facebook marketing, listening, social media for third sector
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Avoid tweet fatigue: tie your social media to your organisational goals
One of the brilliant things about social media is how quickly you can get going. Setting up a Twitter or Facebook account, or one on the other networks, takes but a moment, and then you can get stuck in straightaway … Continue reading →
Posted in Fundraising, How it Works
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Tagged #nfpsm, employee engagement, Facebook, listening, measure, social media for third sector, social media plan, social media strategy, Twitter
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3 Comments
Facebook: distraction or destination?
What’s Facebook all about, eh? I mean, what’s it all about as far as third sector organisations are concerned. Is it a great destination for people interested in your work, and worth investing a lot of time and effort in … Continue reading →
Posted in Big Issues, Facebook
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Tagged engagement, Facebook, Facebook marketing, listening, reach, social media for third sector
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1 Comment
Move over, Bart Simpson
Do you remember that Simpsons episode where Bart links about a dozen megaphones, and shouts the word ‘testing’ through them? The denizens of Springfield had to put up with all the echoes and reverberations for hours. I was thinking about … Continue reading →
Posted in Big Issues, How it Works, Trends and Numbers
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Tagged engagement, listening, reach, social media for third sector, social media statistics
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Are you thinking ahead?
Putting together a coherent and effective social media strategy – or even a simple social media plan – can be tricky, especially when we spend most of our time handling day-to-day things rather than planning far ahead. But without a … Continue reading →