Category Archives: How it Works

3 good how-to guides

Here are a few good how-to guides that have come my way lately: 1. How to use social media to learn online: penned by Madeleine Sugden (aka @madlinsudn), this is a great guide to using the resources of the social … Continue reading

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Keeping your eyes peeled: 3 ways to monitor your online reputation

Our organisations may be engaged in challenging the inequalities of the world, but that doesn’t mean that we don’t also come in for our share of public criticism or disapproval. A campaign that doesn’t hit the mark, questions about our … Continue reading

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iKnowHow and other calls to action

As we all know, getting our online followers/ friends to do more than just read our postings or tweets can be a difficult job. While it’s important to remember that people can be benefiting from our work without adding to … Continue reading

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Monitoring: are we asking the right questions?

I recently went to an excellent workshop on web metrics, organised by CharityComms. I was surprised to see that the workshop was absolutely packed, so it seems that I was not alone about wondering whether I was really asking the … Continue reading

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Boost your PR efforts with social media

If PR is your thing, or if you need to engage better with local journalists as part of spreading the word about your organisation’s work, then social media may be the right tool for you to use. How? Well, check … Continue reading

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Quick round-up of Pinterest posts

Pinterest is still the darling of the social media bloggers, and if you are a fan then check out these articles for more dets about your favourite new tool. Mashable wants to tell us What People Are Pinning on Pinterest … Continue reading

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Got a FB Timeline now? Time to optimise

If you’ve already taken the plunge and changed your Facebook page to a Timeline layout, then check out these tips about how to optimise your page to make it work harder for your organisation. First up, read this article from … Continue reading

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Understanding feedback

What do you do with the feedback you’ve received on Twitter, Facebook, your website, LinkedIn or G+? Do you add it to your library of comments, respond and file it away, or just congratulate yourself at having inspired somebody to … Continue reading

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Are you thinking ahead?

Putting together a coherent and effective social media strategy – or even a simple social media plan – can be tricky, especially when we spend most of our time handling day-to-day things rather than planning far ahead. But without a … Continue reading

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Good legal tips for social media users

Here’s an excellent bit of advice for social media users from Shona Harper, writing in The Wall Blog. She gives six headline bits of guidance for avoiding the hot water of data protection and copyright issues in our everyday usage … Continue reading

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